Email to Deluxe
I drafted the following email to Deluxe and sent it:
From: joe@agavemountain.com
Subject: Privacy Policy violations and selling my confidential information to telemarketers.
Tonight I received a call from Website Pros. The telemarketer stated that they were calling on behalf of Deluxe and was checking to see how my order in September went. I was then subjected to a hard sell for search engine optimization packages.
I am thoroughly disgusted and disappointed that your organization would sell my sensitive account information to telemarketers, especially since you have been entrusted with my corporate bank account numbers, routing numbers, and other sensitive information. In addition, it is readily apparent that you are even violating your own privacy policy (http://www.deluxe.com/deluxe-privacy.jsp?WT.dlxgluid=foot-t_privacy ):
“Disclosure of Individual Consumer Information
Deluxe Financial Services is committed to protecting your private information. It uses the information collected about you to process orders and to provide a more personalized shopping experience. Names and other consumer information that are received by Deluxe Financial Services through a financial institution or via this Web site are not shared with or rented to nonaffiliated third parties except for the purpose of fulfilling its contracts with financial institutions or as otherwise permitted by law.”
Further:
"Deluxe Financial Services agrees it will not provide to nonaffiliated third parties for marketing purposes confidential information delivered to it under this agreement except as authorized by the Financial Institution”.
As I have said, I am disgusted by your companies actions and I will no longer be purchasing any products from your company in the future.
