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Deluxe Responds

A representative contacted me today regarding the email I sent them to express my disappointment that they sold my personal information, contrary to their own privacy policy.

To be honest, I was surprised anyone contacted me.  Kudos for them for trying.

In a nutshell, the representative explained to me:

  • That my "personal information" was not given out, only my name, contact information and information about a transaction.  My "private information" -- my bank account information wasn't released.
  • He would be more than happy to "opt me out" of future releases.
  • There are a limited number of affiliates, but they are looking to build additional marketing relationships (ie., sell the information to other companies). 
  • He seemed to read the privacy policy to mean that they can sell the information, just not the "private information".

Tonight I got home and re-read the privacy policy, and it seems pretty obviously that the flagrantly violated it.