BlackBerry Curve (8820) Fails During OS Upgrade
This happened to me today.
I bricked my BlackBerry by applying a recommended firmware update, when I followed the installation instructions. The blackberry update utility failed with an error, and the Curve wouldn't show any signs of life except for a periodic red LED flashing. Further, the BlackBerry software will not recognize the BlackBerry.
Obviously, I'm not the only one who has suffered at the hands of bad software. The NVRAM boot code is still there, but you will have to re-flash the device over USB. The problem is, the BlackBerry manager doesn't have a way for you to do this easily.
To recover:
- Unplug your BlackBerry. Pull the battery for good measure.
- Download and install the latest BlackBerry Manager software
- Download and install the latest firmware from your phone provider. T-Mobile is HERE.
- Install the battery and plug in your BlackBerry with the USB cable.
At this point you will be tempted to follow the instructions again. Go ahead and try. When you get tired, run a console (cmd.exe) and type the following to bring up the loader manually.
cd "\Program Files\Common Files\Research In Motion\AppLoader" loader.exe /nojvm
Now you should run the wizard. Check off the software you want to install no the device and you shouldn't have anymore problems. Of course, I did. I received the following error:
Unable to complete the loading operation: Unable to reconnect to the device during a multi-stage load operation.
Awesome.
A search of the Internet showed that there is a utility that will allow you to wipe the BlackBerry, namely, JL_Cmdr. Use this utility to wipe the device. Unplug, take out and reinstall the battery, and plug the device back in. At this point, the USB driver should install/detect. Next, manually run the loader (see above) and the device will be erased, flashed, and the updated software will be installed.
NOTE: Do not select any additional packages when running the application loader the first time. I had to go through this process several times before I was successful. The first the device kept spinning for over two hours on one of the files. I interrupted it and restarted without checking any extra packages and the installation went fine.